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Trust & Legal

Security Reporting

Version 1.0 · Effective date: 6 October 2026

Responsible reporting of suspected vulnerabilities.

If you believe you found a security issue

Email [email protected] with enough information for us to understand and reproduce the issue. Do not include more personal or child information than is necessary.

Please do

  • Act in good faith and avoid privacy harm.
  • Stop testing if you encounter personal information you are not authorized to access.
  • Give us a reasonable opportunity to investigate before making a vulnerability public.
  • Use your own account and data where testing is necessary.

Please do not

  • Access, download, alter or disclose child information without authorization.
  • Use social engineering, phishing, credential theft or physical attacks.
  • Disrupt the service, send malware or intentionally degrade availability.
  • Demand payment or threaten disclosure as a condition of reporting.

Our response

We will review good-faith reports, prioritize issues according to risk and communicate with the reporter where appropriate. This page does not create a bug-bounty payment obligation.

Version history

Version 1.0 — current version, effective 6 October 2026. This is the first version of this document.

Other trust & legal pages

Privacy PolicyConsumer Health Data Privacy PolicyChildren’s Privacy NoticePrivacy for Children & Young PeopleCookie PolicyTerms of UseSubscription, Cancellation & Refund PolicyAI Transparency NoticePrivacy Choices & Data RightsAccessibility StatementSecurity Reporting
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