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Trust & Legal

Subscription, Cancellation & Refund Policy

1. Plans

PeekaWhom may offer a Free plan and paid Premium subscriptions. Current prices and included features are shown before purchase.

2. Current parent pricing

  • Monthly Premium: $12.99/month
  • Annual Premium: $129/year

3. Auto-renewal

If a subscription is sold as auto-renewing, it renews for the stated billing period unless canceled before renewal. The renewal price and frequency will be shown at checkout and in any confirmation required by law.

4. How to cancel

Cancel through the same platform or provider used to purchase the subscription, unless PeekaWhom provides another cancellation method for that purchase. Cancellation stops future renewal. Paid access normally remains available until the end of the current paid billing period.

5. Refunds

Refund eligibility depends on the purchase channel and applicable law. If you purchased through an app store, that store may control the refund process. If you purchased directly from an authorized PeekaWhom payment provider, contact [email protected]. Nothing in this policy limits a refund, cooling-off or cancellation right that cannot be waived under applicable consumer law.

6. Price changes

PeekaWhom may change prices for future billing periods. If a change affects an existing recurring subscription, we will provide the notice and choice required by applicable law and the applicable purchase platform before the new price is charged.

7. Failed payments

If a payment fails, paid features may be restricted after any applicable retry or grace period. PeekaWhom will not delete child information solely because a payment fails without first applying the account and retention rules described in our policies.

8. After Premium ends

When Premium ends, an account may move to the Free plan. If the account contains more content than the Free plan allows, PeekaWhom will explain the effect on access before deleting content. Child information will not be silently deleted merely to enforce a plan limit.

9. Contact

Billing and subscription help: [email protected]

Other trust & legal pages

Privacy PolicyChildren’s Privacy NoticePrivacy for Children & Young PeopleCookie PolicyTerms of UseSubscription, Cancellation & Refund PolicyAI Transparency NoticePrivacy Choices & Data RightsAccessibility StatementSecurity Reporting
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