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Trust & Legal

Subscription, Cancellation & Refund Policy

Version 1.0 · Effective date: 29 September 2026

1. Plans

PeekaWhom is launching soon. Both PeekaWhom Core and PeekaWhom Plus will be available when the app opens. PeekaWhom does not currently offer a free plan. PeekaWhom AI is coming soon as part of Plus. Current prices, trial terms and included features are shown in the app before purchase. See the Pricing page for the full plan comparison.

2. Core and Plus pricing

  • PeekaWhom Core: $14.99 USD per month or $149 USD per year, with a 3-day free trial.
  • PeekaWhom Plus: $24.99 USD per month or $249 USD per year, with a 7-day free trial.

For both plans, the app shows the applicable price, trial, renewal, and cancellation details before you purchase.

Can I switch between Core and Plus?

Yes. You can upgrade or switch plans at any time from Subscription & Billing in the app. If you move from Plus to Core, the people you've given access to keep their current access, and older activity history is kept and becomes visible again if you upgrade.

3. Auto-renewal

If a subscription is sold as auto-renewing, it renews for the stated billing period unless canceled before renewal. The renewal price and frequency will be shown at checkout and in any confirmation required by law.

4. How to cancel

Cancel through the same platform or provider used to purchase the subscription, unless PeekaWhom provides another cancellation method for that purchase. Cancellation stops future renewal. Paid access normally remains available until the end of the current paid billing period.

5. Refunds

Refund eligibility depends on the purchase channel and applicable law. If you purchased through an app store, that store may control the refund process. If you purchased directly from an authorized PeekaWhom payment provider, contact [email protected]. Nothing in this policy limits a refund, cooling-off or cancellation right that cannot be waived under applicable consumer law.

6. Price changes

PeekaWhom may change prices for future billing periods. If a change affects an existing recurring subscription, we will provide the notice and choice required by applicable law and the applicable purchase platform before the new price is charged.

7. Failed payments

If a payment fails, paid features may be restricted after any applicable retry or grace period. PeekaWhom will not delete child information solely because a payment fails without first applying the account and retention rules described in our policies.

8. After paid access ends

After the current billing period ends, access to paid features may end unless you resubscribe. PeekaWhom will explain how saved content and access are handled under its applicable retention rules. Child information will not be silently deleted merely because paid access ends.

9. Contact

Billing and subscription help: [email protected]

Version history

Version 1.0 — current version, effective 29 September 2026. This is the first version of this document.

Other trust & legal pages

Privacy PolicyConsumer Health Data Privacy PolicyChildren’s Privacy NoticePrivacy for Children & Young PeopleCookie PolicyTerms of UseSubscription, Cancellation & Refund PolicyAI Transparency NoticePrivacy Choices & Data RightsAccessibility StatementSecurity Reporting
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